Guildford Cathedral
What was our brief?
Steeped in history and religious significance, Guildford Cathedral sits at the highest point of the town and is renowned for hosting prestigious events and dignitary guests. With this in mind, robust medical and security provision was essential.
Cathedral staff sought assurance that all events were supported by appropriate safety measures, not only meeting baseline requirements but providing a level of protection suitable for VIP guests, staff, and the tens of thousands of visitors who pass through the building each year. With graduation ceremonies and large-scale events approaching, they recognised the scale of the challenge ahead.
RSG was therefore engaged to deliver medical, security, and stewarding services under a single, coordinated provision, simplifying operations for Cathedral staff while ensuring all safety objectives were met.
Is this the type of service provision that you require?
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What is our approach?
At Guildford Cathedral, our approach is built around integration, discretion, and proportionality. We deliver a unified security and medical model that protects the building, its heritage, and every individual attending each event — from members of the public to invited dignitaries.
Our security posture is carefully adapted to the nature and profile of each occasion. For large public events, we provide a reassuring, high-visibility presence to support crowd management, oversee access and egress routes, and maintain safe traffic flow and parking control. Where events require a more refined or sensitive atmosphere, our teams operate in plain clothes or formal suits, blending seamlessly into the environment to provide a discreet, covert level of protection without disrupting the tone of the occasion.
We support the safe arrival and departure of dignitaries through structured yet subtle security measures, ensuring controlled movement while preserving the dignity and experience of guests. Every deployment is underpinned by clear communication, defined escalation pathways, and proportionate decision-making.
Simultaneously, our in-house medical teams are embedded within the event footprint, providing immediate clinical response, welfare support, and safeguarding oversight. This is particularly important during regular school visits, where a proactive and child-centred approach is essential. Our clinicians operate with heightened safeguarding awareness, clear reporting pathways, and close liaison with cathedral staff to ensure the safety and wellbeing of pupils at all times.
By integrating medical and security provision under one operational structure, we ensure seamless coordination, rapid response, and minimal disruption — maintaining a safe, structured environment that supports both educational visits and larger public events with equal professionalism.
Through collaborative planning with cathedral stakeholders, we align every detail of our delivery to the venue’s unique layout, heritage considerations, and event-specific risk profile.
What is the result?
What does our client say?
A truly professional and courteous company to work with. Carl and the team are exceptional with customer service, and taking care of clients and customers alike. A pleasure to work with, and whether security or first aid, their services are always top notch. A Company that clearly respects their clients. Carl was both responsive and reactive to any last minute changes and requirements and they felt truly part of the team.
